Shipping policy
Last Updated: June 2026
At Chacor, we understand that when customers place an order, they expect transparency, reliability, and timely delivery. We work hard to ensure every order is carefully packed and dispatched with attention to quality and customer satisfaction.
Delivery Coverage
Chacor currently delivers across Pakistan.
Delivery availability may vary in certain remote locations, restricted areas, or regions affected by courier service limitations.
Order Processing
Orders are typically processed within 1–2 business days after successful order confirmation.
Orders placed during weekends, public holidays, promotional campaigns, or periods of unusually high demand may require additional processing time.
Customers will be notified if significant delays occur.
Estimated Delivery Times
Estimated delivery times are as follows:
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Major Cities: 2–4 Business Days
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Secondary Cities: 3–5 Business Days
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Remote Areas: 4–7 Business Days
These estimates are provided as a guideline and are not guaranteed delivery commitments.
Order Confirmation
After placing an order, customers may receive order confirmation details through:
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Email
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SMS
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WhatsApp
Customers are responsible for ensuring that their contact details and delivery information are accurate at the time of purchase.
Shipping Charges
Shipping fees, if applicable, will be displayed during checkout before payment is completed.
From time to time, Chacor may offer free shipping promotions, which will be clearly communicated on the website.
Delivery Delays
While we strive to meet estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control, including:
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Courier operational issues
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Severe weather conditions
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Public holidays
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Government restrictions
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Security situations
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Natural disasters
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High seasonal demand
Chacor is not responsible for delays caused by third-party courier providers after an order has been dispatched.
Failed Delivery Attempts
If a delivery cannot be completed due to:
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Incorrect address information
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Unreachable contact numbers
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Customer unavailability
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Refusal to accept delivery
additional delivery charges may apply for re-shipment.
Repeated failed delivery attempts may result in order cancellation.
Damaged Packages
If your package arrives visibly damaged, we recommend that you:
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Take photographs before opening.
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Record an unboxing video whenever possible.
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Contact our support team immediately.
Prompt reporting allows us to investigate and resolve issues more efficiently.
Cash on Delivery Orders
For Cash on Delivery (COD) orders, customers are encouraged to ensure someone is available to receive the shipment at the provided delivery address.
Repeated refusal of COD orders may result in restrictions on future purchases.
Order Tracking & Support
For assistance regarding shipment status, delivery concerns, or order-related inquiries, please contact:
For general customer support:
Commitment to Quality
Every Chacor order is packed with care to help ensure that customers receive products in excellent condition. We continuously work with trusted logistics partners to improve delivery reliability and customer experience across Pakistan.